Terms & Conditions

Last Updated: 11th October 2025

Welcome to Physique Pharma. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order or using our services.

​

1. Legal Disclaimer

All products supplied by Physique Pharma are intended strictly for laboratory research purposes only.
They are not approved for human or animal consumption, medical use, therapeutic application, or diagnostic procedures.

By purchasing from Physique Pharma, you acknowledge and agree that:

• You are a qualified researcher or acting under the direction of a recognised research institution.

• You understand the nature of the materials and assume full responsibility for their safe handling and lawful use.

• Physique Pharma accepts no liability for misuse, mishandling, or unlawful application of its products.

​

2. Definitions

In these Terms and Conditions:

• “We”, “our”, and “us” refer to Physique Pharma.

• “You” and “your” refer to the customer or user of our website.

• “Products” means any goods supplied by Physique Pharma through our website or any other channel.

• “Website” means [www.physiquepharma.com.au].

​

3. Acceptance of Terms

By visiting our website, creating an account, or purchasing from us, you confirm that you:

• Have read, understood, and agree to be bound by these Terms; and

• Are at least 18 years of age and legally capable of entering into a binding contract.

If you do not agree with these Terms, you must not use our website or services.

​

4. Product Use and Compliance

All products sold by Physique Pharma are:

• For laboratory and research purposes only;

• Not for human or veterinary consumption;

• Not therapeutic goods as defined under the Therapeutic Goods Act 1989 (Cth);

• Supplied on the condition that the end user is aware of and complies with all relevant laws and regulations in their jurisdiction.

Physique Pharma reserves the right to refuse sale to individuals or entities suspected of intending to use products unlawfully.

​

5. Product Information

While we make every effort to ensure accuracy, all product information — including descriptions, images, and specifications — is provided for informational purposes only.
Physique Pharma does not warrant that product information is error-free, current, or complete.

We reserve the right to modify product details, pricing, or availability at any time without notice.

​

6. Orders and Payment

• All orders must be placed through our website: [www.physiquepharma.com.au].

• Prices are displayed in Australian Dollars (AUD) and are inclusive of GST, where applicable.

• Payment must be made in full at checkout via our secure payment gateway.

• Orders are not considered confirmed until payment has been successfully processed.

Physique Pharma reserves the right to cancel or refuse any order at its discretion (e.g., due to suspected misuse, stock unavailability, or payment irregularities).

​

7. Shipping and Delivery

• Orders are processed and dispatched via Shipping Station using Australia Post.

• Estimated delivery times and tracking details are outlined in our Shipping Policy.

• Once an order has been dispatched, Physique Pharma is not responsible for courier delays or lost parcels.

It is the customer’s responsibility to ensure all shipping details provided are accurate.

​

8. Returns and Refunds

Physique Pharma does not accept returns for change of mind due to the research-only nature of our products.

Refunds or replacements may be provided only in the following circumstances:

• The product is defective or damaged upon arrival;

• The incorrect product was supplied; or

• As required under Australian Consumer Law (ACL).

You must notify us within 48 hours of delivery with supporting evidence (e.g., photos).
We may request return of the defective product before issuing a refund or replacement.

​

9. Limitation of Liability

To the fullest extent permitted by law:

• Physique Pharma, its directors, employees, and agents shall not be liable for any loss, injury, damage, or expense (including indirect or consequential loss) arising from the use, misuse, or handling of our products.

• Our total liability, if any, shall not exceed the total purchase price of the product in question.

Nothing in these Terms limits or excludes liability under the Australian Consumer Law for goods that are defective or not as described.

​

10. Intellectual Property

All content on the Physique Pharma website — including text, graphics, logos, product names, and images — is the intellectual property of Physique Pharma and protected under Australian copyright and trademark law.

You may not reproduce, distribute, or modify any part of this website without prior written consent.